About Us

Our Team

Innovators | Problem-Solvers | Big Data Analysts

Leadership Team

With deep industry expertise and decades of experience in the sectors we serve, our team works directly with clients to deliver unparalleled business results. We’ve built our organization around highly experienced professionals with proven track records of success.

Therese Fauerbach
Chief Executive Officer & Board Chair
Laura Inniss
Chief Operations Officer & President
Leo Lanzillo
Chief Financial Officer

Marriann Cole
Chief Operational Excellence Officer & Board Secretary
Jeff Quinn
Managing Principal, Technology, Telecom & Media
Bryan Gillis
Managing Principal, Growth & Emerging Markets
Mary Kane
Managing Principal, Healthcare
Jeremy Ahto
Managing Principal, Marketing
Dacia DeRidder, SHRM-SPC, CDE
Managing Principal, Contact Center

Meet Our Experts

Sue Antkowiak
Director, Program Management & Compliance
Scott Booth
Senior Director, Digital Solutions
Lisa Butler
Senior Director, Professional Services
Andrea Christian
Senior Consultant, Workforce Management
Molly Clark
Senior Director, Training
Shawn Dinkelman
Senior Director, Finance
Daniel Fenton
Director, Data Solutions & Analytics​
Diane Fiore
Senior Director, Government Solutions
Nathan Hart
Sr. Director of Technology, Solutioning & Data Analytics
Arjana Lilic
Director
Daren Moore
Executive Advisor
Vickie Schutze
Director, Customer Experience
Petra Seals
Senior Director, Solutions & Growth

Ami Zumkhawala-Cook
Ami Zumkhawala-Cook
Sr. Director, Healthcare

Let’s Talk About Your Organization

With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.

Let’s start a conversation

Get unique business management insights delivered straight to your inbox.
Get notifications for new podcast episodes, industry updates and tips on how to stay ahead of the curve.