OUR TEAM /
As the IT Specialist for NRG, Shereen oversees administering Windows systems, including software and hardware management as well as offering tech support, troubleshooting issues, and overseeing user accounts and permissions. Her vast knowledge in managing and maintaining various operating systems, ability to diagnose and resolve hardware and software issues, and knowledge of user account management in Active Directory allows the team to deliver results 24/7 worldwide.
Shereen holds a BBA in Marketing from Loyola University Chicago. She has a background in IT, Marketing, and as a counselor in the Education sector.