The Northridge Group provides practical solutions and real results.
A Partner for Your Business.
The Northridge Group
The Northridge Group is a management consulting firm specializing in Customer Experience solutions, Quality Monitoring services and Business Transformation initiatives, utilizing advanced data analytics and business process redesign to deliver results.
Northridge provides professional services for the Fortune 200 in healthcare, telecom, financial services, travel, and transportation, as well as key government agencies.
- State of Customer Service Experience 2018 Report
- Transforming Your Quality Program to Drive Business Outcomes C3 Keynote Presentation
- Large Healthcare Insurance Agency Identifies $52M-$74M in Call Center Cost Reduction Opportunities
- Advanced Analytics: Enabling Transformation of Business Process Re-Engineering
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