The Northridge Group provides practical solutions and real results.
A Partner for Your Business.
The Northridge Group
The Northridge Group is a management consulting firm specializing in Customer Experience solutions, Quality Monitoring services and Business Transformation initiatives, utilizing advanced data analytics and business process redesign to deliver results.
Northridge provides professional services for the Fortune 200 in healthcare, telecom, financial services, travel, and transportation, as well as key government agencies.
Latest Insights
- State of Customer Service Experience 2017 Report Coming Soon
- Strategic Planning Required for a Successful Contact Center Platform Migration White Paper
- State of Customer Service Experience 2016
- High-Level Roadmap Identified for Contact Center Investments
- PMO Created for a Multi-Billion Dollar Line of Business
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Corporate social responsibility & Community engagement
Take a look at some of the latest events we’ve attended in our community
The Cradle Classic 2017
Northridge Signs ESGR Statement of Support
Pam Plyler Speaks at Clarabridge C3 Conference
Women In The Forefront Luncheon 2017
Girl Scouts, Tribute to Achievement Dinner
NRG Meets Christ The King Leadership
Therese Fauerbach Speaks at TCN Event
YWCA Leader Luncheon, Courtesy of YWCA
Working Lunch 2016, Courtesy of WE
- The Cradle Classic 2017
- Northridge Signs ESGR Statement of Support
- Pam Plyler Speaks at Clarabridge C3 Conference
- Women In The Forefront Luncheon 2017
- Girl Scouts, Tribute to Achievement Dinner 2017
- Northridge Meets with Christ The King Leadership Team
- Therese Fauerbach Speaks at TCN Event
YWCA Leader Luncheon, Courtesy of YWCA
WIFL 2016, Courtesy of TCN- Working Lunch 2016, Courtesy of WE