The Northridge Group provides practical solutions and real results.
A Partner for Your Business.
The Northridge Group
The Northridge Group is a management consulting firm specializing in Customer Experience solutions, Quality Monitoring services and Business Transformation initiatives, utilizing advanced data analytics and business process redesign to deliver results.
Northridge provides professional services for the Fortune 200 in healthcare, telecom, financial services, travel, and transportation, as well as key government agencies.
Latest Insights
- State of Customer Service Experience 2018 Report
- Transforming Your Quality Program to Drive Business Outcomes C3 Keynote Presentation
- Large Healthcare Insurance Agency Identifies $52M-$74M in Call Center Cost Reduction Opportunities
- Advanced Analytics: Enabling Transformation of Business Process Re-Engineering
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Corporate social responsibility & Community engagement
Take a look at some of the latest events we’ve attended in our community
Northridge Completes Chicago Marathon
Northridge Says Goodbye to 2018 Interns
Northridge Supports Cradle Classic 2018
NRG Hosts TCN's Future Leaders
Pam Plyler Speaks at Clarabridge C3
Women In The Forefront Luncheon 2018
Girl Scouts Achievement Dinner 2018
Cathy Coughlin STEM Scholars
NRG attends 2018 BBB Annual Dinner
- Northridge Completes Chicago Marathon
- Northridge Says Goodbye to 2018 Interns
- Northridge Supports Cradle Classic 2018
- NRG Hosts TCN's Future Leaders
- Pam Plyler Speaks at Clarabridge C3
- Women In The Forefront Luncheon 2018
- NRG attends 2018 BBB Annual Dinner
- Girl Scouts Achievement Dinner 2018
- Cathy Coughlin STEM Scholars
