The Northridge Group provides practical solutions and real results.
A Partner for Your Business.
The Northridge Group
The Northridge Group is a management consulting firm specializing in Customer Experience solutions, Quality Monitoring services and Business Transformation initiatives, utilizing advanced data analytics and business process redesign to deliver results.
Northridge provides professional services for the Fortune 200 in healthcare, telecom, financial services, travel, and transportation, as well as key government agencies.
Latest Insights
- Operations Made Better Podcast Goes Live with Pat Quenan of Alight and Northridge Group's Executive Practice Lead, Pam Plyler.
- State of Customer Service Experience 2018 Report
- Transforming Your Quality Program to Drive Business Outcomes C3 Keynote Presentation
- Large Healthcare Insurance Agency Identifies $52M-$74M in Call Center Cost Reduction Opportunities
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Corporate social responsibility & Community engagement
Take a look at some of the latest events we’ve attended in our community
Northridge Attends YWCA Leader Luncheon 2018
Northridge Honors Those Who've Served
NRG attends 2018 BBB Torch Awards
Northridge Completes Chicago Marathon
Northridge Attends Charity Golf for National Military Family Association
Northridge Says Goodbye to 2018 Interns
Northridge Supports Cradle Classic 2018
NRG Hosts TCN's Future Leaders
Pam Plyler Speaks at Clarabridge C3
- Northridge Attends YWCA Leader Luncheon 2018
- Northridge Honors Those Who've Served
- NRG attends 2018 BBB Torch Awards
- Northridge Completes Chicago Marathon
- Northridge Attends Charity Golf for National Military Family Association
- Northridge Says Goodbye to 2018 Interns
- Northridge Supports Cradle Classic 2018
- NRG Hosts TCN's Future Leaders
- Pam Plyler Speaks at Clarabridge C3
