Telecom & Media

Financial Operations & Revenue Management Solutions

Driving Industry-Leading Cost and Revenue Management

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Our Approach

Achieving a World Class Financial Operation

World-class financial operations require comprehensive data access and process excellence. They are fundamentally founded on data based upon single sources of truth. While this concept is simple in principle, it is often difficult for the fast-paced and complex telecom and media firms of today to access and process such data efficiently.

The Northridge Group will help your financial and operational leadership teams define and establish optimized processes to ensure financial metrics are visible from quote to cash…from business case to implementation. Your organization will leverage the deep telecom and media industry experience our seasoned consultants have refined while successfully transforming access ordering (ASR) processes, complex sales pricing and RFP quoting, CABS carrier billing processes and tooling for our telecom carrier, cable and tower infrastructure clients.

What Does Financial Operations Excellence Look Like?

  • Does senior management have the ability and confidence to rely on a single source of truth for all financial and operational outcomes?
  • Are your processes optimized through appropriate technology that enables required governance and controls?
  • Are there still stand-alone, siloed organizations, functions or processes that continue to be difficult to pull into corporate data streams and therefore align with the corporate mission to drive it forward?
  • Are critical business cases and the management of scarce capital resources tracked throughout their life cycles with results reflecting on the sponsor organizations?
  • Do existing tools and processes, often fraught with complexity of legacy systems or prior corporate acquisitions, allow an accurate view of all direct and shared costs?
  • Does your capital planning process have financial rigor and consider multiple sensitivities? Is it followed-up with a tight program of validating the success of the business case?
  • Are your staff enabled with data query and analysis tools and training to drive success and efficiency from your finance team?
Business Presentation

How Our Team Is Different

We understand that you’re busy managing your day-to-day organizational expectations which makes it difficult to step back and critically assess the performance of current processes and technology as well as plan for the digital transformation required in your business model to serve your increasingly demanding customer base.

Our team has the deep telecom and media industry experience that enables your team to stay focused on the critical tasks while we roll up our sleeves and hit the ground running to identify opportunities for transformative change. We’ve seen what works and, frankly, what doesn’t work in your complex industry and we understand the systems, processes, jargon and challenges. Leveraging our proven industry experience gives you the freedom to rise above the daily tasking to rapidly identify opportunities for improvement and immediately move toward transformational financial and operational excellence.

Cost Transformation Case Study

Northridge Success

$40M In-Year Cost Savings through Program Management

A Fortune 50 company challenged the team to identify and implement $30M of in-year expense savings. Success was dependent on cross-functional participation and a disciplined infrastructure to identify, track and measure results

Read the Success Story

Northridge Perspectives

Automation and AI in Telecom Contact Centers

Automation and AI in Telecom Contact Centers

Ever-increasing customer expectations for telecommunication services make it difficult for telecom service providers to deliver gratifying personalized customer experiences across channels, while simultaneously keeping costs down. To overcome this challenge, telecom...

Best Practices for Effective Telecom ‘Large Deal’ Success

Best Practices for Effective Telecom ‘Large Deal’ Success

“…[T]here are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don't know we don't know…” – Donald Rumsfeld The Request for Proposal (RFP)...

The Key to Successful Transformation Management

The Key to Successful Transformation Management

​Business models are not static, they are ever-evolving. Telecommunication companies, for example, are in a constant state of transformation as they attempt to stay ahead of technology and product adoption curves. In the telecommunications industry, companies that...

Northridge’s Telecom & Media Consulting Solutions

In today’s rapidly changing and highly competitive telecom and media marketplace, running your business is more challenging than ever. The Northridge Group leverages big data analytics to unlock business insights for better decision-making. Our experts can help you align difficult CapEx and OpEx management decisions with your corporate goals.

Cost Transformation

Price Setting Process & Strategies

Systems & Process Innovation

Telecom & Media

Let’s Talk About Your Organization

With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.

Let’s start a conversation

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