Industries

Information Technology

Adapting to Your Customers and the Market Keeps You in the Game – Innovation Keeps You Relevant

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Our Approach

Technology is changing and so are the needs of customers.

We can help your organization keep up with these changes by providing a holistic approach to technology that considers everything from company culture to Customer Experience. Our solutions help organizations empower their employees and clients to achieve innovative growth without sacrificing stability. We partner with clients of all sizes, from all industries and at all stages of business transformation journeys.

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Our Services Include:

Digital transformation and AI enablement

Emerging technology (Robotic Process Automation [RPA], edge computing, blockchain)

Contact Center technology

Data and infrastructure security and cloud technology

Migration to CCaaS Platform

Northridge Success

Upcoming Migration to CCaaS Platform Will Allow Major Investment Firm to Reduce Costs, Automate Services and Better Meet Increasing Customer Expectations

A Fortune 300 investment firm faces many challenges resulting from its use of on-premises Contact Center technology including high costs, limited business agility, inability to scale without significant technology investment and bifurcated experiences across digital and voice channels. To address these challenges, they plan to migrate to a Contact Center as a Service (CCaaS) platform.

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Northridge Perspectives

The Key to Successful Transformation Management

The Key to Successful Transformation Management

​Business models are not static, they are ever-evolving. Telecommunication companies, for example, are in a constant state of transformation as they attempt to stay ahead of technology and product adoption curves. In the telecommunications industry, companies that...

Our Information Technology Solutions

IT Security Services

Digital Transformation

 

Contact Center Technology

 

Data Solutions

 

Let’s Talk About Your Organization

With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.

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