About Us
Our Team
Innovators | Problem-Solvers | Big Data Analysts
Leadership Team
With deep industry expertise and decades of experience in the sectors we serve, our team works directly with clients to deliver unparalleled business results. We’ve built our organization around highly experienced professionals with proven track records of success.
Therese Fauerbach
Chief Executive Officer & Board Chair
Lisa Butler
President
Shannon Neumayer
Vice President of Finance
Petra Seals
Managing Principal
Molly Clark
Managing Director
Ami Zumkhawala-Cook
Managing Director
Bryan Gillis
Managing Principal
Jeremy Ahto
Managing Principal, Marketing
Executive Advisors
Joni Arison
Executive Advisor, Contact Center Operations & Customer Experience (CX)
Stephen Sobolevitch
Executive Advisor, Telecom Operations & CX
Marriann Cole
Executive Advisor, Operational Excellence
Daren Moore
Executive Advisor, Board Secretary
Meet Our Experts
Sue Antkowiak
Director, Program Management & Compliance
Cathy McDonnell
Executive Administrator
Diane Fiore
Senior Director, Government Solutions
Nathan Hart
Senior Consultant
Amanda Turner
Project Lead
Cole Harrison
Senior Consultant
Vickie Schutze
Contact Center SME
Jessica Hoffman
Senior Project Lead
Kelsey Williams
Senior Consultant
Susan Durkin
Senior Consultant
Shereen Barnes
IT Specialist
Mary Guccione
Marketing Manager
Let’s Talk About Your Organization
With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.
