About Us
Our Team
Innovators | Problem-Solvers | Big Data Analysts
Leadership Team
With deep industry expertise and decades of experience in the sectors we serve, our team works directly with clients to deliver unparalleled business results. We’ve built our organization around highly experienced professionals with proven track records of success.
Therese Fauerbach
Chief Executive Officer & Board Chair
Lisa Butler
President
Shannon Neumayer
Chief Financial Officer
Petra Seals
Managing Principal
Patrick O’Hara
Managing Director of Service Delivery
Executive Advisors
Joni Arison
Executive Advisor, Contact Center Operations & Customer Experience (CX)
Daren Moore
Executive Advisor, Board Secretary
Marcel Henry
Executive Advisor
Meet Our Experts
Sue Antkowiak
Director, Program Management & Compliance
Cathy McDonnell
Executive Administrator
Diane Fiore
Senior Director, Government Solutions
Kelsey Williams
Senior Consultant
Jessica Hoffman
Senior Project Lead
Cole Harrison
Senior Consultant
Tressa Kett
Senior Consultant
Michele Carvano
Quality Solutions & Customer Analytics Manager
Steve Sizemore
Work Force Management SME
Dewayne Cherrington
Consultant
Shereen Barnes
IT Support Manager
Mary Guccione
Marketing Manager
Let’s Talk About Your Organization
With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.
