About Us

Our Team

Innovators | Problem-Solvers | Big Data Analysts

Leadership Team

With deep industry expertise and decades of experience in the sectors we serve, our team works directly with clients to deliver unparalleled business results. We’ve built our organization around highly experienced professionals with proven track records of success.

Therese Fauerbach
Chief Executive Officer & Board Chair
Laura Inniss
Chief Operations Officer & President
Leo Lanzillo
Chief Financial Officer
Marriann Cole
Chief Operational Excellence Officer & Board Secretary
Bryan Gillis
Managing Principal, Growth & Emerging Markets
Lisa Butler
Managing Principal, Service Delivery
Jeremy Ahto
Managing Principal, Marketing

Meet Our Experts

Sue Antkowiak
Director, Program Management & Compliance
Scott Booth
Senior Director, Digital Solutions
Molly Clark
Senior Director, Training
Diane Fiore
Senior Director, Government Solutions
Nathan Hart
Sr. Director of Technology, Solutioning & Data Analytics
Arjana Lilic
Daren Moore
Executive Advisor
Vickie Schutze
Director, Customer Experience
Petra Seals
Senior Director, Solutions & Growth
Joe Ward Headshot
Joe Ward
Contact Center & CX Executive Lead
Ami Zumkhawala-Cook
Ami Zumkhawala-Cook
Sr. Director, Healthcare

Let’s Talk About Your Organization

With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.

Let’s start a conversation

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