Process & Management Consulting
Program Management
Balancing Strategic and Tactical Planning
In enterprise organizations, the development and implementation of a new program is a high-stakes venture.
Although program initiatives enable access to important opportunities, the risks can be intimidating. Time, budget spend, organizational focus—it all adds up and creates a scenario in which careful and thoughtful organizational leadership is critical to program success.
Our Approach
Sophisticated Program Management for Better Outcomes
At The Northridge Group, we know that complex projects require sophisticated and experienced program management. Whether you’re building a new PMO from the ground up or optimizing an existing PMO, our consulting philosophy is grounded in our belief that critical programs require oversight that achieves the right balance between strategic and tactical planning.
Our Solutions
If you can’t measure it, you can’t manage it, and you can’t improve it.
To address the complexity of multiple advanced programs, we work with your organization to create or optimize a program management office comprised of four essential elements:
Project Portfolio Management
The identification and prioritization of projects that generate the greatest benefit and highest impact for organizational and departmental goals.
Scorecard Development
Visibility into the right metrics through the development of management scorecards that enable transformational business change by providing a clear window into operations.
Cross-Functional Alignment
The optimization of resources in a manner that strengthens governance and cohesion across teams.
Strategic Alignment and Communication
The alignment of projects with business goals and improved communication across the organization.
Northridge Success
Global Fortune 50 Enterprise Achieves $40M of In-Year Cost Savings through Disciplined Program Management Approach
A Fortune 50 company challenged the team to identify and implement $30M of in-year expense savings. Success was dependent on cross-functional participation and a disciplined infrastructure to identify, track and measure results.
Our Value
What Makes Northridge Different
Northridge program management consulting services offer end-to-end management designed to address the risks and complexities of key programs and projects. From project planning and resource allocation to financial management and results tracking, our team delivers best-in-class services that target the management of strategic issues and program risk.
We work tirelessly to:
- Mitigate risk
- Create cross-functional alignment
- Clearly communicate expectations
- Ensure your organization achieves key outcomes and program benchmarks
Northridge Perspectives
The Crucial Connection Between CX Tech & Training
Customer Experience (CX) technology is evolving rapidly, leaving many businesses struggling to keep pace. Companies that focus on people, process, and technology have not only adapted but thrived.
Understanding the connection between technology and training is important for a successful contact center. This includes AI, cloud, and other technologies. It also involves investing in training, change management, and clear processes to support the technology.
Best Practices for Effective Telecom ‘Large Deal’ Success
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The Key to Successful Transformation Management
Business models are not static, they are ever-evolving. Telecommunication companies, for example, are in a constant state of transformation as they attempt to stay ahead of technology and product adoption curves. In the telecommunications industry, companies that...
Additional Process & Management Consulting Services
Let’s Talk About Your Organization
At Northridge, we help our clients gain that competitive edge by driving change without falling behind or missing targets, all while delivering measurable results.
