A 4-Part Process to Achieving Optimal Network Connectivity & Cost Efficiency for Telecom Carriers and Businesses by Steve Sobolevitch | Advanced Analytics, Big Data, Cost Transformation, Telecom and Technology Management
Leverage Healthcare Technology to Enhance Patient Retention by Ami Zumkhawala-Cook | Advanced Analytics, Artificial Intelligence, Customer Experience, Healthcare
The Problem of Too Much Data: How to Take Action in the Face of Data Overload by Leo Lanzillo | Advanced Analytics, Big Data, General Business
Using Data Analytics to Improve First Contact Resolution in Healthcare Contact Centers by Nathan Hart, Ami Zumkhawala-Cook | Advanced Analytics, Big Data, Customer Experience, Healthcare
Harnessing the Power of Data to Improve First Contact Resolution by Molly Clark | Advanced Analytics, Big Data, Customer Experience, Telecom and Technology Management
How Customer Analytics Can “Up” Your CX Game by Molly Clark | Advanced Analytics, Customer Experience