JUST RELEASED! Part II of The Northridge Group’s State of CX 2023 report reveals 93% of business leaders believe their companies make it easy for customers to resolve issues. Only 66% of customers agree.
READ THE REPORT FOR MORE CX INSIGHTS!
by Therese Fauerbach | General Business, Leadership
by Leo Lanzillo | Advanced Analytics, Big Data, General Business
by Therese Fauerbach | General Business