Skip to Main Content

Project Category: Coaching & Training

Training Redesign Helps Leading Healthcare Insurance Provider Improve Member and Provider Experiences

Training Redesign Helps Leading Healthcare Insurance Provider Improve Member and Provider Experiences

Frontline Agent Training, Vendor Management, Business Process Improvements and Interactive Dashboarding Drive Improved CX

Frontline Agent Training, Vendor Management, Business Process Improvements and Interactive Dashboarding Drive Improved CX

Assessment for Nonprofit Leads to Roadmap for Development of Contact Center Capabilities

Assessment for Nonprofit Leads to Roadmap for Development of Contact Center Capabilities

Knowledge Management Assessment Leads to Annual Savings of $1.8M for Healthcare Business

Knowledge Management Assessment Leads to Annual Savings of $1.8M for Healthcare Business

Training Program Improves Participant Experience and Operational Efficiency for Major Investment Firm

Training Program Improves Participant Experience and Operational Efficiency for Major Investment Firm

« Older Entries

Get unique business management insights delivered straight to your inbox.

Get notifications for new podcast episodes, industry updates and tips on how to stay ahead of the curve.