Enterprise Technology

Data Solutions

Data Curation. Data Centralization. Platform Support. Integration Services. WFM / Augmentation.

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Our Approach

The Northridge Group is a leader in Data Solutions.

We provide businesses with the tools they need to make informed decisions. Our expert team will work with you to create a custom solution that fits your needs, and our use of state-of-the-art technology guarantees that you’ll be able to access your data whenever and wherever you need it.

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Business Tools to Analyze Data
Data Curation

Our Approach

Data Curation

We offer data curation through a variety of data analytics platforms that can be customized to fit your specific needs, and our team of experts is available to ensure you get the most out of your investment. Our experienced team utilizes cutting-edge data analytics platforms to help companies of all sizes unlock the power of their data.

Improved CX Success Story

Northridge Success

Frontline Agent Training, Vendor Management, Business Process Improvements and Interactive Dashboarding Drive Improved CX

A leading healthcare brand partnered with The Northridge Group to gain visibility into their Customer Experience and vendor management processes to improve and promote a consistent Customer Experience.

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Northridge Perspectives

Artificial Intelligence in Healthcare: Knowing AI Ethics

Artificial Intelligence in Healthcare: Knowing AI Ethics

The healthcare industry stands on the precipice of change, facing a series of interconnected challenges that strain the entire healthcare system. These existential pressures include: Rising rates of chronic/co-morbid conditions Resource constraints including clinical...

Automation and AI in Telecom Contact Centers

Automation and AI in Telecom Contact Centers

Ever-increasing customer expectations for telecommunication services make it difficult for telecom service providers to deliver gratifying personalized customer experiences across channels, while simultaneously keeping costs down. To overcome this challenge, telecom...

Best Practices for Effective Telecom ‘Large Deal’ Success

Best Practices for Effective Telecom ‘Large Deal’ Success

“…[T]here are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don't know we don't know…” – Donald Rumsfeld The Request for Proposal (RFP)...

Additional Enterprise Technology Solutions

IT Security Services

Digital Transformation


Contact Center Technology


Let’s Talk About Your Organization

With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.

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