Enterprise Technology
Data Solutions
Data Curation. Data Centralization. Platform Support. Integration Services. WFM / Augmentation.
Our Approach
The Northridge Group is a leader in Data Solutions.
We provide businesses with the tools they need to make informed decisions. Our expert team will work with you to create a custom solution that fits your needs, and our use of state-of-the-art technology guarantees that you’ll be able to access your data whenever and wherever you need it.
Our Approach
Data Curation
We offer data curation through a variety of data analytics platforms that can be customized to fit your specific needs, and our team of experts is available to ensure you get the most out of your investment. Our experienced team utilizes cutting-edge data analytics platforms to help companies of all sizes unlock the power of their data.
Northridge Success
Frontline Agent Training, Vendor Management, Business Process Improvements and Interactive Dashboarding Drive Improved CX
A leading healthcare brand partnered with The Northridge Group to gain visibility into their Customer Experience and vendor management processes to improve and promote a consistent Customer Experience.
Northridge Perspectives
Artificial Intelligence in Healthcare: Knowing AI Ethics
The healthcare industry stands on the precipice of change, facing a series of interconnected challenges that strain the entire healthcare system. These existential pressures include: Rising rates of chronic/co-morbid conditions Resource constraints including clinical...
Automation and AI in Telecom Contact Centers
Ever-increasing customer expectations for telecommunication services make it difficult for telecom service providers to deliver gratifying personalized customer experiences across channels, while simultaneously keeping costs down. To overcome this challenge, telecom...
Best Practices for Effective Telecom ‘Large Deal’ Success
“…[T]here are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don't know we don't know…” – Donald Rumsfeld The Request for Proposal (RFP)...
Additional Enterprise Technology Solutions
Let’s Talk About Your Organization
With experience across nearly every industry, non-profit and governmental agency, we have the team to help you grow.
