Project Category: Contact Center Management

Customer Service Restructuring Results in $7M in Annualized Savings

by Nathan Dewire

Contact Center Assessment Yields Roadmap of Improvements

by Nathan Dewire

Contact Center Operational Readiness Results in Key Benefits

by Nathan Dewire

Northridge & Presidio Deliver a Workforce Optimization Roadmap

by Nathan Dewire

Northridge & Presidio Support Successful Contact Center Migration

by Nathan Dewire