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Case Studies / Telecom & Technology Management

Northridge Delivered Strategic Sourcing Support for a Multi-Year, $500M Statewide Telecom Contract

Government Industry


  • A state with annual telecom spend ranking in the nation’s top 5 sought support from Northridge as they embarked upon a ten-year procurement plan for a voice and data communication program to support 8,000 locations.
  • A critical success factor for the state was finding a sourcing support partner savvy in telecom technology, well-versed in competitive options and yet vendor-neutral.


  • Northridge delivered:
    • Telecom services baseline as a starting point for a procurement strategy
    • A comprehensive set of technical and operational requirements, including requirements for compliance to state procurement guidelines
    • Oversight and coordination of the vendor RFP process
    • Comparative analyses of the technical and financial responses, including vendor migration plans
    • Facilitation of the decision-making process across multiple stakeholders

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