Northridge Led Invoice Payment Process Transformation for Fortune 50 Telecom Enterprise Enables Successful Technology Migration

The Northridge Group partnered with a Fortune 50 Telecom enterprise to manage their invoice and dispute transformation project.
Use of multiple technologies and manual processes led to a lack of a single source of truth for inventory, spend, or disputes.
Manual monthly entry of disputes into separate systems without data loopback created inefficiencies and room for error.
Reliance on tools and technologies beyond end-of-life (with limited resources for development) resulted in amplified process and financial risks.

Northridge enabled a smooth and successful technology migration for the client.
Engagement with third-party technology and service partner with the required expertise to automate processes and adapt quickly to changing conditions created streamlined operations and cost-savings:
- Invoice validation/audit functions helped drive out costs
- Seamless workflows provided an improved user experience with faster throughput
- Enhanced capability to access data for analytics and intelligence allowed for greater visibility and adaptability
- Cross-functional coordination within the organization streamlined the front-end processes, enabling future success

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