Reading time: 1 Minute
Which channels provide the fastest response to a customer inquiry? The Northridge Group’s 2020-2021 State of Customer Service Experience Report revealed that today’s consumers are expecting fast responses to service inquiries.
Read highlights from Northridge’s latest report in the infographic below:
To access the full State of Customer Experience 2020-2021 report, please fill out the form below.
The Northridge Group needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.
