Learn how the Northridge Group works from our CEO, Therese Fauerbach.

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Leading Healthcare Organization saves $70M through Customer Service Organizational Transformation.

Case Study

Leading Financial Services Firm Achieves 16% Improvement in Compliance.

Compliance Monitoring Solutions

Powered by our people, driven by results.

Take a look behind the scenes of the Northridge Group.

Our People

Fortune 50 Enterprise Delivers Actionable Business Strategy with 15% Growth.

Strategic Program Management

Fortune 50 Enterprise Drives 30% Cycle Time Improvement.

Business Process Management

We provide practical solutions and real results.

A Partner for Your Business.

The Northridge Group

The Northridge Group is a management consulting firm specializing in customer experience and business process transformation. Our consultants partner with your teams to produce valuable operational assessments that solve critical issues through actionable strategies.

Northridge provides professional services for the Fortune 200 in healthcare, telecom, financial services, travel, and transportation, as well as key government agencies. Watch our video here.

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Corporate social responsibility & Community engagement

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