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The Northridge Group
The Northridge Group is a management consulting firm specializing in customer experience and business process transformation. Our consultants partner with your teams to produce valuable operational assessments that solve critical issues through actionable strategies.
Northridge provides professional services for the Fortune 200 in healthcare, telecom, financial services, travel, and transportation, as well as key government agencies. Watch our video here.
- High-Level Roadmap Identified for Contact Center Investments
- PMO Created for a Multi-Billion Dollar Line of Business
- Business Process Initiative Creates $100M Cost Reduction Strategy
- 36% Improvement in Post-Sales Process Issues Drives Revenue Generation
- Operational Assessment Enables Agency to Leverage $5M in Cost Savings
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