![Customer Effort Matters [Infographic]](https://www.northridgegroup.com/wp-content/uploads/2021/03/cx-effort-1-1080x675.png)
Author: Bryan Gillis
Categories
- Advanced Analytics
- Artificial Intelligence
- Big Data
- Business Process Optimization
- Coaching and Training
- Contact Center Management
- Cost Transformation
- Customer Experience
- Digital
- General Business
- Healthcare
- Innovation
- Leadership
- Management Consulting
- Marketing
- Networking
- Operational Analytics
- Program Management
- Quality Monitoring
- Telecom and Technology Management
- Workforce Management
Authors
- Andrea Christian
- Arjana Lilic
- Brandie Gatlin
- Bryan Gillis
- Dan Fete
- Danalee Christensen
- Daniel Fenton
- Daren Moore
- Deb Robbins
- Diane Fiore
- Greg Adams
- Howard Irgang
- Jeff Quinn
- Katie Francis
- Leo Lanzillo
- Lisa Butler
- Marriann Cole
- Mary Kane MS, RN-BC
- Nathan Hart
- Northridge Thought Leader
- Petra Seals
- Scott Booth
- Therese Fauerbach
- Tina Suthers
- Vickie Schutze
