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Project Category: Healthcare

Frontline Agent Training, Vendor Management, Business Process Improvements and Interactive Dashboarding Drive Improved CX

Frontline Agent Training, Vendor Management, Business Process Improvements and Interactive Dashboarding Drive Improved CX

by Trish Alcorn

Practical Blockchain Use Cases in Healthcare and Telecom

Practical Blockchain Use Cases in Healthcare and Telecom

by Thomas Mastrototaro

Large Healthcare Insurance Agency Identifies Nearly $1M in Savings with IVR Redesign

Large Healthcare Insurance Agency Identifies Nearly $1M in Savings with IVR Redesign

Knowledge Management Assessment Leads to Annual Savings of $1.8MM for Healthcare Business

Knowledge Management Assessment Leads to Annual Savings of $1.8MM for Healthcare Business

Northridge Assists Healthcare Enterprise in Call Recording Platform Transition and Implementation

Northridge Assists Healthcare Enterprise in Call Recording Platform Transition and Implementation

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