OUR TEAM /
Executive Practice Lead, Quality Solutions & Customer Analytics
Bryan is a proven business leader with more than 20 years of experience developing and leading executive-level account strategy, building and leading high-functioning teams and practices, and identifying and delivering technology solutions that meet the demands of an ever-changing marketplace. Bryan’s success in selling and delivering diverse technology solutions to Fortune 100 companies can be attributed to his clear, persuasive communication style and keen ability to relate complex solutions to stakeholders at varying levels. Prior to joining The Northridge Group, Bryan has held senior management positions at market-leading technology companies includes IBM, Apple, and AT&T.
As the Executive Practice Lead of The Northridge Group’s Quality Solutions and Customer Analytics team, Bryan leads the organization’s delivery of actionable, data-driven customer insights for our clients and is responsible for developing new service offerings to address evolving market opportunities. Bryan holds a B.A. in Psychology from Creighton University.
Listen to my latest audio blog
How a Data Analytics Framework Takes Quality Monitoring to the Next Level
Recent shifts in customer demand have left companies scrambling to make sure they are meeting customer wants and expectations. As the need for companies to nurture relationships with their customers escalates, the role data analytics plays in Quality Monitoring is rapidly evolving across industries and lines of business. Read the full blog here.