Contact Center Management
Work From Home: Connecting With Your Employees
BY: Tina Suthers
In a previous report, The Northridge Group’s Tina Suthers described the best practices for enabling your service organization to work from home. Now, learn how connecting with your employees can improve engagement as you transition your organization to a work from home model.
Northridge is Here to Help
COVID-19 Resource Center
As we navigate the unusual circumstances COVID-19 has introduced, Northridge’s mission will not pause. We will continue to deliver services to our clients and will look for ways to help uplift communities, support and protect our neighbors, and contribute good to the situation we are all in.
Northridge has developed a set of resources, including best practices, tips and toolkits, for businesses to leverage as they navigate the impacts of coronavirus. Click below to learn more and please do not hesitate to reach out if we can support your team in any way.
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A TAILORED APPROACH FOR THESE UNCERTAIN TIMES
During the COVID-19 crisis, The Northridge Group is here to support and serve our clients. If you are struggling with the increased challenges of meeting your customer service needs or enabling your workforce to work from home, we are here to help.