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Case Studies / Program Management

PMO Created for Multi-Billion Dollar Line of Business within a Fortune 50 Enterprise

Telecom Industry

Scope

  • Existing functional business structure lacked coordinated, cross-silo management necessary to drive required financial results and customer satisfaction for a multi-billion dollar line of business

Results

  • Designed Program Office organization

  • Defined job descriptions

  • Interviewed candidates

  • Developed processes, scorecards and governance structure

  • Enabled achievement of business imperatives for financial performance and customer satisfaction

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