Case Studies / Business Process Optimization
Golden Thread Scorecard Enables Fortune 50 Enterprise to Drive Focused Alignment on Worldwide Performance
- Following an organizational redesign, disparate and conflicting priorities became evident through an evaluation of the consolidated performance metrics.
- Northridge was engaged to assess the existing metrics across multiple dimensions, as well as across tiers within the organization.
Northridge delivered a comprehensive scorecard design and implementation methodology, improving visibility and aligning performance priorities across a worldwide organization.
- This golden scorecard included:
- An executive dashboard with correlated performance metrics linked to each organizational tier.
- A worldwide view of financial, operational, customer- and people-focused performance, consistently measured across each region.
- Metrics that not only reported past performance but also provided a forward-looking view of untapped opportunities to achieve improved future performance.
A Tailored Approach For Every Consulting Service
At The Northridge Group, we offer solutions to your most complex business challenges. With a robust suite of consulting services, we can help you in any or all of the following areas: