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Case Studies / Telecom & Technology
Enterprise Profitability: Driving Best-in-Class Business Insights in Telecommunications
Telecom Industry
Challenge
- Leading global telecom company struggled finding margin leakage across customer segments.
Approach
- Northridge applied a comprehensive approach to enterprise profitability, which moves beyond functional analysis.
- Each layer is foundational and leads to profitability optimization.
Business Impact
- The program uncovered a variety of margin leakage areas, and Northridge provided recommended actions.
- The program drove more than $350M of margin improvement over its first two years.
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