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Case Studies / Telecom & Technology

Enterprise Profitability: Driving Best-in-Class Business Insights in Telecommunications

Telecom Industry


  • Leading global telecom company struggled finding margin leakage across customer segments.


  • Northridge applied a comprehensive approach to enterprise profitability, which moves beyond functional analysis.
  • Each layer is foundational and leads to profitability optimization.

Business Impact

  • The program uncovered a variety of margin leakage areas, and Northridge provided recommended actions.
  • The program drove more than $350M of margin improvement over its first two years.

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