Case Studies / Business Transformation
Business Process Initiative Creates Forecasting Models and Integrates Data Sources for $1B OpEx Cost Stream
Client’s operating expense budget driven extensively by headcount, yet current forecasting methodology provided insufficient insight to future headcount requirements.
Multiple data sources existed without the capabilities to connect information in a meaningful manner.
Client required greater insight into their true cost drivers in order to drive meaningful cost out of the business.
Northridge collaborated with client to define work drivers by organization, work center and function, creating forecasting models for future headcount requirements.
Data sources for work volumes, current headcount and current costs were integrated to create fact-based work time factors.
The resulting data transparency also created visibility to additional opportunities for cost takeout, which will enable millions in OPEX savings.
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