Project Category: Customer Experience Consulting

Journey Mapping Helps Fortune 100 Communications/Technology Provider Improve Customer Experience

by Donna Abosch

Customer Service Benchmarking Project Identifies Opportunities for Communications/Technology Provider

by Donna Abosch

Quality Monitoring Increases Customer Loyalty and Revenue

by Northridge Thought Leader

Driving a Differentiated Customer Experience for Healthcare Organization

by Northridge Thought Leader

SOCAP Social Media Summit

by Northridge Thought Leader