The transportation industry is demanding, fast-paced and complex—operating with tight timelines, complicated pricing models, and fluctuating fuel costs. Strict regulations and reforms add to the complexities of operating in this industry.
The Northridge Group’s Transportation consulting practice supports global and regional airlines, logistics providers and other transportation companies with:
- Business Process Management Consulting
- Program Management Consulting
- Contact Center Management Consulting
- Telecom and Technology Management Consulting
- Quality Monitoring (QM) Services
- Customer Experience Solutions
Featuring experienced consultants with background in leadership positions at global transportation companies, Northridge helps C-level executives leverage technology, optimize business processes, and improve performance and customer service.
We understand the unique challenges facing transportation companies and work hand-in-hand with key stakeholders and decision-makers to mitigate risk in a volatile market, increase profitability and identify innovative opportunities to increase growth.