Digital Marketing & Business Development Specialist

Company Overview

The Northridge Group is a growing management consulting firm specializing in customer experience solutions and business transformation initiatives, utilizing data analytics and business process redesign to deliver results. Northridge provides professional services and quality monitoring solutions for the Fortune 200 in healthcare, telecom, financial services, travel and transportation, as well as key government agencies. 

At Northridge, we push boundaries and encourage innovation, without losing sight of organizational realities and limitations. The result is pragmatic solutions that can be implemented to drive measurable and sustainable improvements in profitability and productivity.  For us, an additional measure of success is ensuring that our clients have the means to sustain the outcomes of our engagement long after we are gone.  As such, collaboration and knowledge transfer is key to our engagement delivery process.

Northridge is a firm founded and operated by people passionate about customer experience and our clients’ operational success.  In 2016, Northridge became an ESOP (Employee Stock Owned Plan), which means all of our employees are owners and benefit from the growth and success of the firm. 

Position Summary

Candidate’s primary function will be to support the firm’s marketing and business development efforts with a focus on leveraging digital lead management tools and supporting Northridge’s leadership team in developing new opportunities for the firm. In addition, Candidate will also be asked to lead the firm’s responses to targeted RFPs.

Job Specifics

Digital Marketing

  • Execute digital marketing efforts leveraging Hubspot and other tools
  • Nurture new leads through digital marketing efforts
  • Support Sales team in developing opportunities

RFP (Request for Proposals) Development

  • Research and identify RFIs, RFPs, and RFQs that the firm should respond to, aligning the firm’s strengths with RFx opportunities
  • Coordinate the firm’s response to approved RFXs, leveraging a library of existing content, writing new content, and engaging others in the firm to ensure a high quality response

Business Development

  • Provide proposal and business development support
  • Conduct research and analysis to support business development initiatives
  • Assist with graphic design on business development content  
  • Creating relevant sales support material which includes: case studies, white papers and other business development documents

Marketing Team Support 

  • Collaborate with other Marketing team members on firm’s marketing efforts in general
  • Analyze social media traffic and effectiveness using appropriate reporting metrics such as: Google analytics, Social Media reporting, SEO analysis and media placements, etc. 
  • Ensuring internal communications are aligned with our external messaging


  • BS degree in Marketing, Digital Media, or related discipline
  • Three to five years of prior work experience in marketing / digital media and/or business development
  • Strong communication skills, both written and verbal
  • Ability to interface with wide range of consultants and leaders, demonstrating strong teaming and leadership skills to drive initiatives forward
  • Strong PC skills including MS Office (PowerPoint, Word, and Excel).
  • Experience with tools such as HubSpot, Google Analytics, and Word Press
  • Ability to work in a fast-paced environment


We appreciate your interest in working at The Northridge Group. If you think your experience and interests are a fit for our company, please apply online