Case Studies

The Northridge Group’s consulting case studies provide in-depth insights into our consulting process as well as key issues faced by leaders across a wide range of industries. Featuring case studies across a range of industries and topics, our catalog of Northridge case study downloads offers valuable information about best practices and the trends that are shaping the world’s leading enterprise organizations.

Recent Case Studies

Advanced Analytics

Business Process Management 

Contact Center Management

Workforce Management

Program Management

Telecom and Technology Management 

Business Transformation

Quality Monitoring

Customer Experience