Business Process Provides Strategies for Corporate Goals

A large manufacturing organization experienced rapid growth – over 35% – in a single year. The services business was an important contributor to this success; however, the team managing the end-to-end process was experiencing organizational and staffing challenges due to inefficient workflows and manual processes. The organization engaged Northridge to review and assess the team’s current staffing, work drivers and operational processes with the goal of improving service delivery to the team’s clients and counterparts and identifying overall efficiencies to support the current and future state business growth.

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