Business Analyst

The Northridge Group is a growing management consulting firm specializing in customer experience solutions and business transformation initiatives, utilizing data analytics and business process redesign to deliver results. Northridge provides professional services and quality monitoring solutions for the Fortune 200 in healthcare, telecom, financial services, travel and transportation, as well as key government agencies. 

At Northridge, we push boundaries and encourage innovation, without losing sight of organizational realities and limitations. The result is pragmatic solutions that can be implemented to drive measurable and sustainable improvements in profitability and productivity.  For us, an additional measure of success is ensuring that our clients have the means to sustain the outcomes of our engagement long after we are gone.  As such, collaboration and knowledge transfer is key to our engagement delivery process.

Northridge is a firm founded and operated by people passionate about customer experience and our clients’ operational success.  In 2016, Northridge became an ESOP (Employee Stock Owned Plan), which means all of our employees are owners and benefit from the growth and success of the firm. 

Position Summary

A business analyst partners with client to understand their organizational structure, policies, operations and workflows in order to define barriers to operational efficiency or financial performance.  An analyst develops solutions for clients. Solutions represent the utilization of people, processes, and technology. Based on defined requirements and direction, organizes, maps, and models data to provide insights that ultimately improve a client’s business performance. A business analyst defines analytical requirements and methodology, as well as implements operational, financial, and/or statistical methodologies to find creative and innovative solutions. An analyst would document assumptions and data sources, and organize information for users review and use.  Years of experience requirements vary based upon specific client project requirements. Available opportunities for both employee positions and for consultant positions to support short-term project assignments.


We appreciate your interest in working at The Northridge Group. If your experience and interests are a fit for our company, please email your resume to You can also fill out the form below to apply.

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