State and Local Government

Fiscal Responsibility, Broadband Deployment

Faced with burgeoning deficits, state and local government agencies are looking for ways to get more out of their existing investments in technology and to understand where their dollars are being spent. The convergence of voice and data and the growing dependence on mobile services have made it difficult to keep track of both circuits and devices. Maintaining an accurate inventory is complicated yet necessary to track expenditures and also to serve as a baseline for technology planning. The Northridge Group offers solutions that will build an inventory and maintain it in an optimal state. Our reports offer visibility into usage by location and mobile usage by individual and are designed to help you manage the expense.

State agencies are also facing increasing call volumes as citizens call in for information on unemployment and other benefits. Northridge contact center assessments can identify better ways to use existing technology and processes that will increase call handling volumes.

As noted by the Obama administration, broadband technology is a key driver of economic growth. Using 21st century technology, broadband can bring isolated communities better healthcare, educational opportunities and innovative business prospects. With $7B earmarked for broadband expansion as part of the stimulus package, states are looking to update and expand their plans for broadband growth into rural areas. Northridge can manage the process from needs assessment to business case development, financial analysis and implementation. Our consultants have experience in managing large projects with multiple vendors and diverse issues. We have a successful track record of working closely with partners to address GIS mapping and grant writing needs.