Public Sector

Technology, Transparency and Efficiency

With a new administration in Washington, government agencies, at the federal and state level, are looking to plot a new strategic direction for technology expenditures.  Federal agencies are looking for ways to get more out of their existing investments in technology and to understand where their dollars are being spent.   State governments have similar agendas and will also be framing broadband strategies for their rural areas.

Universities, both public and private, are facing budget cuts and looking for new ways to do more with less and for the best way to invest the limited dollars available to them while incorporating innovative technologies that allow them to participate in the global learning environment. 

The Northridge Group has the experience to help public sector agencies transition to strategies that focus on constant process improvement, measurable performance metrics and clear documentation of expenditures.  We identify user needs, perform TCO analyses and design the business cases to support funding.  Our analyses identify gaps in contact center processes, technology usage, voice, data and mobile inventories and provide clear visibility into technology expenditures.  Our solutions identify actionable tactics to close the gaps.

• Cost management/avoidance and transparency
• Business process improvement 
• Revenue generation
• Strategy & planning