Business Analyst

The Northridge Group (“Northridge”) is a management consulting firm whose consulting professionals have worked in your industry for years. Our consultants partner with your teams to produce valuable operational assessments that solve fundamental problems. Our clients include Fortune 100 enterprises, federal, state, and local governments, universities, and global telecom service providers. We work with these market leaders, advising on: End-to-End Customer Experience; Business Process Management; Program Management; Telecom and Technology Management; Contact Center Management; Quality Monitoring (QM) services.

Position Summary

A business analyst partners with client to understand their organizational structure, policies, operations and workflows in order to define barriers to operational efficiency or financial performance.  An analyst develops solutions for clients. Solutions represent the utilization of people, processes, and technology. Based on defined requirements and direction, organizes, maps, and models data to provide insights that ultimately improve a client’s business performance. A business analyst defines analytical requirements and methodology, as well as implements operational, financial, and/or statistical methodologies to find creative and innovative solutions. An analyst would document assumptions and data sources, and organize information for users review and use.  Years of experience requirements vary based upon specific client project requirements. Available opportunities for both employee positions and for consultant positions to support short-term project assignments.

Contact

We appreciate your interest in working at The Northridge Group. If your experience and interests are a fit for our company, please email your resume to careers@northridgegroup.com. You can also fill out the form below to apply.


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